Where to Go for Care
When minutes matter, knowing the difference can make the difference.
When injury or illness strikes, knowing where to seek the right care can be tricky – especially if symptoms seem severe and need to be addressed quickly. For most symptoms, your Primary Care Provider should be your first point of contact. If your symptoms are urgent, or you need care outside of your Primary Care Provider’s office hours, consider walk-in Urgent Care, online Urgent Care, or even Orthopedic Urgent Care for injuries. Only when symptoms are severe, should you visit the Emergency Department. If your symptoms appear life-threatening, call 9-1-1.
When you’re just not sure where to go, use the guide below to help direct you to the right place with the appropriate level of care. For a printed copy to keep with you, download our free guide.
For care you need quickly…
Walk-in Urgent Care
Walk-in treatment for minor to moderate conditions.
- Back pain
- Bronchitis
- Cold and flu
- Cold sores
- Cuts/lacerations
- Headache
- Insect bites
- Mild allergic reactions
- Minor burns
- Nausea & vomiting
- Pink eye
- Sinus infection
- Skin infection
- Sunburn
- Urinary tract infection
Online Urgent Care
A real-time, secure video visit with a local Saint Alphonsus provider.
- Body Aches (Ages 12+)
- Cough, Congestion, or Cold/Flu Symptoms (Ages 5+)
- Eye and Mouth Problems (Ages 2+)
- Joint Pain and Swelling (Ages 5+)
- Mild Headaches (Ages 18+)
- Minor Sports and Activity Related Injuries (Ages 18+)
- Minor Stomach problems (Ages 12+)
- Painful Urination (Ages 18+)
- Severe burns
- Skin and Nail Problems (Ages 0+)
- Sudden difficulty breathing
- Sudden facial drooping
To get started, log into your MyChart Account and select "Care on Demand".
Orthopedic Urgent Care
Walk-in treatment for sports and activity related injuries.
- Ankle injuries
- Broken bones/fractures
- Dislocations
- Elbow injuries
- Foot injuries
- Hand injuries
- Hip injuries
- Knee injuries
- Sports related injuries related to concussion & spine
- Sprains & strains
- Wrist injuries
Emergency Department
If you are experiencing an emergency, call 9-1-1.
- Chest pain
- Difficulty breathing
- Head trauma
- Loss of consciousness
- Severe bleeding or pain
- Severe or persistent vomiting or diarrhea
- Sudden change in vision
- Sudden dizziness or weakness
- Sudden numbness or weakness in arm or leg
- Suicidal thoughts
For care to keep you healthy long-term
Primary Care
Building a relationship with a primary care provider gives you one point of care to help manage your health. From family practitioners to pediatricians and internists, these providers help you make healthier decisions to prevent or detect issues as well as manage existing conditions better. So you can live your healthiest life.
Specialty Care
Specialists have extra training, knowledge and experience to care for health issues that are highly specialized, on-going, serious, complicated or less common. Patients are typically referred to a specialist by their primary care provider.
Schedule your next appointment online, or call (208) 367 DOCS.