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Cigna Negotiations

We are pleased to share that Saint Alphonsus and Cigna have reached a multi-year agreement that reinstates our in-network status, effective March 1, 2024.

Important information for patients with Cigna health insurance plans

 The Saint Alphonsus hospitals and outpatient facilities impacted by this reinstatement follow:

  • Saint Alphonsus Regional Medical Center, Boise, Idaho
  • Saint Alphonsus Medical Center- Nampa, Idaho
  • Saint Alphonsus Medical Center- Ontario, Oregon
  • All Saint Alphonsus Medical Group, Idaho, and Ontario, Oregon

As a reminder, Saint Alphonsus Medical Center - Baker City, Oregon remains in-network.

You and your family may begin scheduling appointments and receiving in-network care as you normally would. Before scheduling an appointment, please contact Cigna via the number on the back of your insurance card to ensure your care will be covered at in-network rates.

While we wish this agreement could have come without going out of network with Cigna, we look forward to continuing our partnership.

Thank you for the opportunity to serve you and your family.

For questions related to your specific health plan coverage or benefits, please contact Cigna using the number on the back of your health insurance card. 

  • Saint Alphonsus Health System and Cigna have reached a new agreement. Under this new contract, patients with Cigna health insurance have access to in-network care with trusted Saint Alphonsus providers, effective March 1. Patients may schedule appointments with Saint Alphonsus as they normally would.
  • Before scheduling an appointment, please contact Cigna via the number on the back of your insurance card to ensure your care will be covered at in-network rates.
  • If you do not see your health care provider included back in Cigna’s provider directory, please contact Cigna to verify your in-network access has been re-instated.

Certain Saint Alphonsus Health locations in Idaho and Oregon will have immediate access to in-network care, including:

  • Saint Alphonsus Regional Medical Center - Boise, Idaho
  • Saint Alphonsus Medical Center - Nampa, Idaho
  • Saint Alphonsus Medical Center - Ontario, Oregon
  • All Saint Alphonsus Medical Group, Idaho and Ontario, Oregon

Our new agreement with Cigna ensures you have in-network access to your previous Saint Alphonsus providers, effective March 1. Please contact us directly to ask about rescheduling your appointment. We thank you for your patience as we worked diligently to reach a new agreement with Cigna that ensures we can continue to deliver the quality care you deserve.

Have Questions?

Call us at 208-244-6633.