Saint Alphonsus Health System

MyHospitalVisit FAQs

What is MyHospitalVisit?
Similar to online banking or other websites people use every day, MyHospitalVisit is an online tool that allows you to access your hospital information 24 hours a day.

What will it allow me to do as a patient?
MyHospitalVisit allows you to view lab results and link to your patient health profi le, problem and procedure lists, discharge instructions and medications from your recent hospital visit.

How much does it cost?
MyHospitalVisit is a free service offered to Saint Alphonsus patients.

Is my medical information safe on MyHospitalVisit?
Absolutely. MyHospitalVisit uses the latest security measures to ensure that details about your health stay between you, your care team and the hospital.

Who is Cerner?
Saint Alphonsus has chosen Cerner to power our electronic health record. By using Cerner to also power the MyHospitalVisit web portal, you can be assured that your health information stays within the secure Cerner system.

What if I have questions about MyHospitalVisit?
You can call the Cerner Support Center at 1-800-324-8163 24 hours a day / 7 days a week. Please do not call your primary care physician.

What about access to my Saint Alphonsus Medical Group Medical Records?
If you are a patient of a Saint Alphonsus Medical Group provider, you can work with your clinic directly to access your medical records. At this time, MyHospitalVisit only includes hospital medical records and test results.